Questions and answers.
Ordering, tools, shipping and what we do and do not do. If your question is not here, write to us.
When can I order?
We’re finishing schematics, guides and parts lists now. Request a kit or join the launch list and we’ll email you the day the shop opens.
Do I need electrical experience?
If you’re comfortable with hand tools, drilling and basic 12 V wiring, the guides take you the rest of the way. The 120/240 V shore-power connection is the one step we recommend having a qualified electrician check.
What tools do I need?
A hydraulic or heavy-duty lug crimper, wire cutters and strippers, drill, heat gun, torque wrench, multimeter and basic hand tools. Each guide lists them up front.
Where do you ship?
Within the United States, from Arizona. Batteries and solar panels ship directly from our supplier, so a full system arrives in two or more packages with separate tracking.
Do you still install systems?
Not right now. We’re focused on kits and guides you can install yourself. Your local RV, marine or solar electrician can follow the same schematic if you prefer to hire the work out.
Can you customize a kit?
Tell us what you’re planning and we’ll tell you honestly which kit fits, or whether a combination of stage kits suits you better. Ask us to check your plan.
What about returns and warranty?
Shipping, returns and warranty terms will be published here before the shop opens.
Still have a question?
Tell us about your rig and what you want to power. We’ll reply with a recommendation.